The IVR Voice Recording Process

We offer a thorough but flexible service, designed to help you get the best results from your IVR voice prompts. Keep it simple with our IVR Recording Service, or upgrade to our IVR Design and Scripting package to assess and refine your call flows and customer journey in detail…

IVR voice recording service

If you’ve already got a process in place, we can work with your IVR scripts to create professional voiceovers for your system. We’ll take the script you supply us with, scan it for any errors, and put it in the hands of your selected voiceover artist.

 

We follow this nine-step process to create your professional IVR recordings:

  1. Initial discovery call – we’ll discuss the script, type of voiceover, tone of voice, deadlines and future requirements

  2. Free, no-obligation quote – we’ll supply a quote based on your script

  3. Record audio demos – we’ll create a few demos with suitable voiceovers

  4. Your feedback – a chance to give us your thoughts, and request any changes

  5. Choose your voiceover – select an artist that best suits your brand

  6. Book and record voiceover – we’ll record your IVR messages at our studio

  7. Professional audio editing – we’ll carefully edit each IVR prompt

  8. Master and finalise IVR prompts – the final stage before you receive your recording!

  9. Delivery via secure download link – ready to upload to your system

 

Attention to detail and close communication ensures that the final product is delivered on time, to your exact specifications. Our standard turnaround period is five working days, with the option to upgrade to ‘express two working day’ or ‘same day’ delivery.