Professional IVR Voice Recordings & On Hold Marketing
Every call to your business starts with a voice.
Make sure it's clear, warm and unmistakably on-brand.
We record professional IVR voice prompts and on hold marketing messages for UK businesses, councils and contact centres.
Every recording is voiced by a real human voiceover artist, never robotic AI text-to-speech.
Trusted by:
Studio Availability
28th September 2026
Our studio and human voiceover artists have good availability this week.
To discuss your IVR voice messaging project, call 0333 050 7610or email your script to
hello@IVR-Recordings.co.uk for a free quotation.
Our Voice Messaging Services
IVR Voice Prompts & Auto Attendant Recordings
Your IVR is often the first conversation a customer has with your brand. We record professional IVR voice prompts, auto attendant greetings, call routing menus and out-of-hours messages.
They guide callers to the right place quickly and clearly. Choose from hundreds of professional human voices, and receive fully mastered, ready-to-upload files within 24 to 48 hours in any format you need (WAV, MP3, μ-law and more).
Every caller on hold is a captive audience. Instead of silence, beeps or a message from three years ago, give them useful information and promote your products and services.
We write your scripts and record them with a professional voice artist. Then we mix them with on-brand music and deliver audio optimised for your phone system. On Silver and Gold packages, we liaise with your telecoms provider and load it for you.
Music On Hold
Choose from a large library of music on hold tracks to match the tone of your brand, from calm and corporate to upbeat and contemporary. It can be used on its own or mixed with your on hold messages.
Voicemail Greetings
Keep the same professional voice across your whole phone system, including voicemail and out-of-hours greetings.
Real Human Voices. Never AI.
Callers can tell the difference between a human and a synthetic voice within seconds. A robotic voice undermines the trust you've worked hard to build. That's why every IVR recording and on hold message we produce is voiced by a real, professional voiceover artist. Our artists bring the warmth, clarity and natural delivery that make callers feel looked after.
Why Businesses Choose IVR Recordings
Experts in Caller Experience
We don't just record audio. We understand call flows, caller behaviour and how a well-structured IVR reduces misroutes, repeat calls and frustration.
Fully Managed, Start to Finish
We handle scriptwriting, voice casting, music, production and file delivery, and liaison with your phone provider on selected packages. Your only job is to approve the script.
Fast Turnaround
IVR prompts are delivered in as little as 24 to 48 hours. On hold marketing packages are ready within 3 to 5 working days of script approval.
Works With Your Phone System
Files are delivered in the format your system needs, whether that's Microsoft Teams, cloud telephony or an on-premise contact centre platform.
Our 5 Point Guarantee
We guarantee you'll love your recordings, or we'll re-record them free of charge. Our Voice Continuity Guarantee also means you're covered if your usual voice artist becomes unavailable.
Read Our Guarantee
Your voice prompts live in three simple steps
01 - Tell us what you need.
Send your script, or tell us about your business in a short chat and we'll write it for you.
02 - Choose your voice and music.
Pick from hundreds of professional human voices and a wide library of on hold music.
03 - Go live.
Receive ready-to-upload audio files, or on selected packages, let us speak to your telecoms team to load them onto your phone system for you.
What our clients say…
-
![Haringey London logo with red and black text]()
"My experience of working with iNarrator has been brilliant. I would highly recommend any organisation looking for professional voice messaging to work with iNarrator
Samantha Larner, Haringey Council
-
![Southampton City Council logo featuring a castle and striped sphere.]()
“Working with iNarrator has transformed the way we communicate with our customers. iNarrator’s consistent, high-quality voiceovers have brought continuity and a polished, professional tone to every point of contact. This attention to detail means our callers get to the right place faster, our staff handle fewer frustrated inquiries, and the overall customer experience is vastly improved.”
James Marshall, Southampton City Council
-
![The word 'nectar' in blue lowercase letters with a blue geometric shape resembling a quarter circle or quarter slice next to it.]()
“Great work! Thank you very much for sending those through so quickly. You'll always be top of our list for any voice recordings needs we have. Thank you so much. "
Head of Customer Service, Nectar Sleep
-
![Guinness Partnership logo featuring a green G and the text 'the Guinness partnership']()
"Your response rates have been second to none, so I've got nothing but good things to day about you guys. From our perspective, if you get an opportunity too work with you guys I'd definitely say to see what benefits iNarrator can bring to your organisation"
Paul Flanagan, The Guinness Partnership Housing Association
-
![Colorful text spelling 'Welcome' with a gradient of pink, purple, and blue on a black background.]()
"iNarrator has done a great job of helping us create an IVR system which means all we have to do now is monitor and make tweaks. Steve and the team are always available at the end of the phone. overall we're very happy with the service."
Head of Customer Service, Wandle Housing Association
As featured in Call Centre Helper
Steve Hindley our Customer Experience consultant regularly writes articles for Call Centre Helper
