Retained IVR Service

Not just a one hit wonder

Once your initial IVR Consultancy project is complete, our ongoing retained service kicks in.

We’re here to support you as your contact centre evolves and new challenges arise.

As part of the service we guarantee future IVR messages will be recorded with the same voiceover and we’re here to offer help and advice on call flow and script changes when required.

Our retained service includes:

• All future IVR Messages recorded by your existing voiceover artist – Guaranteed

• IVR Call flow design service

• IVR Script Writing service

• Quarterly review call with your dedicated account manager

Request your free IVR Review today and we’ll benchmark you against the 8 most important factors affecting your contact centre IVR experience.